Terms of Service

1. Agreement to Terms

By accessing or using Penny ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Penny is an AI-powered cost coaching service that provides guidance, analysis, and recommendations to help businesses reduce costs and improve financial efficiency. The Service is provided on a subscription basis.

3. Not Financial Advice

Important: Penny provides general guidance and coaching only. The Service does not constitute financial, legal, tax, or investment advice. You should consult qualified professionals before making significant financial decisions. We are not authorised or regulated by the Financial Conduct Authority (FCA).

4. Subscriptions and Billing

Paid subscriptions are billed monthly in advance. You may cancel at any time, and your subscription will remain active until the end of the current billing period.

We reserve the right to change subscription prices with 30 days' notice. Price changes will take effect at the start of the next billing cycle.

5. User Responsibilities

You agree to:

• Provide accurate information when using the Service
• Keep your account credentials secure
• Use the Service only for lawful business purposes
• Not attempt to reverse-engineer or exploit the Service
• Not share account access with others

6. Intellectual Property

The Service, including its design, features, and content, is owned by Penny and protected by intellectual property laws. You retain ownership of any data you provide to the Service.

7. Limitation of Liability

To the maximum extent permitted by law, Penny shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

8. Termination

We may terminate or suspend your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will immediately cease.

9. Changes to Terms

We may modify these terms at any time. We will notify you of material changes by posting the updated terms on this page. Your continued use of the Service after changes constitutes acceptance.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

For questions about these terms, please contact us at hello@askpenny.ai