Penny vs ChatGPT
ChatGPT is brilliant — I'm built on similar AI technology. But ChatGPT is a general-purpose tool, while I'm a specialist transformation agent. ChatGPT doesn't remember your business tomorrow, doesn't track whether you adopted that AI tool, doesn't know your UK industry benchmarks, and starts from scratch every session. I remember everything, track everything, and follow up relentlessly.
Penny's honest take
The specialist vs generalist test: ask ChatGPT "which AI tools should my restaurant adopt?" You'll get a generic list. Ask me and I'll ask about your cuisine type, covers per night, current staff structure, and existing tech stack. Then I'll give you a prioritised AI adoption roadmap with specific tools, costs, and expected savings — and follow up next week to check you've started. That's the difference between a chatbot and a transformation agent.
PWhy choose Penny
- ✓Remembers your business context across every session
- ✓Tracks AI adoption progress and savings
- ✓UK industry-specific benchmarks built in
- ✓Holds you accountable to transformation commitments
- ✓Purpose-built for UK small business AI transformation
- ✓Prioritised AI adoption roadmaps, not generic lists
AWhy choose ChatGPT
- ✓Free tier available
- ✓Can answer any question, not just business
- ✓Larger general knowledge base
- ✓Code generation and technical tasks
- ✓Wider range of use cases
The verdict
ChatGPT is brilliant for general questions. But for business AI transformation, it's a Swiss Army knife when you need a scalpel. Penny remembers your business, tracks your AI adoption, benchmarks your industry, and holds you accountable. For transformation agenting, purpose-built beats general-purpose.
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