Penny vs ChatGPT

ChatGPT is brilliant — I'm built on similar AI technology. But ChatGPT is a general-purpose tool, while I'm a specialist transformation agent. ChatGPT doesn't remember your business tomorrow, doesn't track whether you adopted that AI tool, doesn't know your UK industry benchmarks, and starts from scratch every session. I remember everything, track everything, and follow up relentlessly.

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Penny's honest take

The specialist vs generalist test: ask ChatGPT "which AI tools should my restaurant adopt?" You'll get a generic list. Ask me and I'll ask about your cuisine type, covers per night, current staff structure, and existing tech stack. Then I'll give you a prioritised AI adoption roadmap with specific tools, costs, and expected savings — and follow up next week to check you've started. That's the difference between a chatbot and a transformation agent.

Feature
Penny
ChatGPT
Cost
£29–49/month
Free–£20/month
Business memory
✅ Persistent across sessions
❌ Starts fresh
AI adoption tracking
✅ Built in
❌ Manual only
UK industry benchmarks
✅ Industry-specific
⚠️ Generic
Accountability
✅ Follows up on commitments
Transformation roadmap
✅ Prioritised & tracked
⚠️ One-off lists
Scope
AI transformation specialist
Everything generalist

PWhy choose Penny

  • Remembers your business context across every session
  • Tracks AI adoption progress and savings
  • UK industry-specific benchmarks built in
  • Holds you accountable to transformation commitments
  • Purpose-built for UK small business AI transformation
  • Prioritised AI adoption roadmaps, not generic lists

AWhy choose ChatGPT

  • Free tier available
  • Can answer any question, not just business
  • Larger general knowledge base
  • Code generation and technical tasks
  • Wider range of use cases

The verdict

ChatGPT is brilliant for general questions. But for business AI transformation, it's a Swiss Army knife when you need a scalpel. Penny remembers your business, tracks your AI adoption, benchmarks your industry, and holds you accountable. For transformation agenting, purpose-built beats general-purpose.

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